These terms cover your use of the GeekHelpline LLC website. They are a general starting point, not a service contract. Specific service terms should be set out in a written estimate or work order before work begins.
Website information
We try to keep the information on this website accurate and current, but service availability, appointment timing, parts, prices, and options may change. Website descriptions are general and are not a guarantee that a particular service can be completed.
Service requests and estimates
A message or inquiry does not create a service appointment or guarantee service. We will confirm availability, scope, timing, and any assessment, visit, transport, parts, or labor charges with you before booking or starting billable work. Repair outcomes and timing depend on the item and issue.
Service plans and payment
Plan prices displayed on the website are $49.99 per month, $199 for six months, and a custom quote for other devices. A plan is not active until you receive and accept written terms describing the covered devices and services, exclusions, service limits, billing frequency, renewal, cancellation, refunds, and any additional charges. The written plan terms govern coverage; the advertised price alone does not promise that a repair, replacement, parts, or appliance work is included. Confirm applicable taxes or other charges before enrolling.
Pickup and delivery
Pickup and return are subject to location, item eligibility, schedule, and confirmation. Any handling, travel, or transport charges will be disclosed before arrangements are confirmed. Follow the instructions we provide for preparing an item for transport.
Remote assistance
Remote assistance is offered only where appropriate and after you agree to the session scope and price. You should remain present and supervise any remote session. Never provide your password, one-time verification code, or payment credentials to a technician.
Third-party products and warranties
We are an independent service provider and are not affiliated with or endorsed by device brands or appliance manufacturers. Manufacturer warranties, third-party plans, and parts warranties are subject to their own terms. Ask us about any service warranty that may apply to a specific job; applicable terms will be confirmed in writing.
Website use and intellectual property
Website text, branding, and design belong to GeekHelpline LLC or their respective owners. You may not misuse the website, attempt unauthorized access, or copy site materials for commercial use without permission.
Limitation and applicable law
To the extent permitted by applicable law, this website is provided without a guarantee of uninterrupted availability. Nothing in these terms limits rights that cannot legally be limited. Applicable terms and venue depend on the laws governing the service location and your written service agreement.
Contact
Questions about these website terms? Contact info@geekhelpline.com. Registered business address: 42395 Norwood Rd, Gonzales, LA 70737.
Have a qualified attorney review this draft for the states where you operate. Add actual billing, cancellation, warranty, damage, and dispute terms to a separate service agreement before taking bookings.